Privacy Policy

1. Who We Are

NextGen Distribution EOOD is a company established in Bulgaria providing B2B technology distribution, wholesale, sourcing and related commercial services.

Company: NextGen Distribution EOOD
VAT Number: BG208438860
Address: Vitosha Blvd 66, 4th Floor, 1463 Sofia, Bulgaria
Email: contact@nextgendistribution.bg
Website: nextgendistribution.bg

For the purposes of applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 ("GDPR"), NextGen Distribution EOOD acts as the data controller for personal data processed through this website where we determine the purposes and means of processing.

2. Information We Collect

We may collect personal and business contact information when you contact us, submit an enquiry or otherwise communicate with us.

This information may include:

• Name
• Company or organisation
• Business email address
• Telephone or WhatsApp number
• Country
• Product interests and requested quantities
• Buying, selling or sourcing requirements
• Information contained in messages or enquiries you submit
• Technical information associated with accessing our website, such as IP address, browser information and server request logs

We ask that you do not provide sensitive personal information through our enquiry forms unless it is necessary for a specific legitimate business purpose.

3. How We Use Information

We may process information for purposes including:

• Responding to B2B enquiries
• Providing quotations and commercial information
• Processing requests to buy or sell inventory
• Responding to sourcing requests
• Managing prospective and existing business relationships
• Processing and administering transactions
• Communicating regarding products, availability and commercial terms
• Operating, securing and improving our website and IT systems
• Preventing spam, fraud, abuse and security incidents
• Complying with legal, accounting and regulatory obligations

4. Legal Basis for Processing

Depending on the circumstances, we process personal information on one or more of the following legal bases:

• Legitimate interests: operating our B2B business, communicating with customers, suppliers and commercial partners, securing our systems and responding to commercial enquiries.
• Contractual necessity: where processing is necessary to take steps at your request before entering into a contract or to perform an existing contract.
• Legal obligations: where we must process or retain information to comply with applicable law, taxation, accounting or regulatory requirements.
• Consent: where consent is specifically requested and is the appropriate legal basis.

5. Website and B2B Enquiry Forms

Our website provides general and product-specific B2B enquiry forms. Information submitted through these forms is transmitted to NextGen Distribution so that our team can respond to the enquiry.

Product enquiries may also include information about the relevant product, part number, barcode, requested quantity and the webpage from which the enquiry was submitted.

6. Email Delivery and Service Providers

We use third-party technology and infrastructure providers where necessary to operate our website, communications and business systems.

Website enquiry emails may be processed through SendGrid, a cloud-based email delivery service provided by Twilio. Our hosting, email, security and other technology providers may also process limited personal information where necessary to provide their services to us.

We require service providers to process information only as necessary for their services and subject to applicable contractual and data protection requirements.

7. International Data Transfers

Some technology providers used by NextGen Distribution may process data outside Bulgaria or outside the European Economic Area.

Where personal data is transferred internationally, we take reasonable steps to ensure that an appropriate legal transfer mechanism and safeguards are in place where required by applicable data protection law.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including maintaining business records, managing commercial relationships, resolving disputes and meeting legal, accounting or regulatory requirements.

The applicable retention period may therefore vary depending on the nature of the information and the business relationship.

9. Cookies and Technical Information

Our website may use essential technical mechanisms required for security, functionality and operation.

Our web server may automatically record technical request information such as IP addresses, requested URLs, timestamps, browser or user-agent information and response status information. Such information may be used for security, diagnostics, fraud prevention and system administration.

If we introduce additional analytics, advertising or non-essential tracking technologies in the future, this policy and, where required, our consent mechanisms will be updated accordingly.

10. Sharing Personal Information

We do not sell personal information.

Information may be shared where reasonably necessary with:

• Technology, hosting and email service providers
• Professional advisers such as accountants, auditors or legal advisers
• Logistics, fulfilment and other operational partners where necessary for a transaction
• Government authorities or regulators where required by law
• Other parties where necessary to establish, exercise or defend legal claims

11. Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No internet-based service can guarantee absolute security, but we regularly review the security of our website and supporting infrastructure.

12. Your Data Protection Rights

Subject to the GDPR and other applicable legislation, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data in certain circumstances
• Request restriction of processing
• Object to certain processing based on legitimate interests
• Request data portability where applicable
• Withdraw consent where processing is based on consent
• Lodge a complaint with the competent data protection supervisory authority

These rights are subject to applicable legal conditions and exceptions.

13. Bulgarian Supervisory Authority

If you believe that your personal data has been processed in violation of applicable data protection law, you have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP) or another competent supervisory authority where applicable.

14. External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties, and their own privacy policies apply when you use their services.

15. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology or legal obligations change. The current version will be published on this page and identified by its last updated date.

16. Contact Us